Q. Is the Multimedia Pack included with the E-100/E-105?
A. The Multimedia Pack is included with the E-105, but must be
purchased separately for the E-100.
Q. How do I play MP3 files in Mobile Audio Player?
A. Mobile Audio Player does not play MP3 files directly. They need to
be converted to WMA format first. Use the Mobile Audio Player Manager on
the desktop PC to transfer the MP3 files to the E-100/E-105, where they
will be converted to WMA format.
Q. I have transferred WMA files to the E-100/E-105, but Mobile Audio
Player doesn't show them or won't let me add them to the playlist. Why?
A. The WMA files must reside in either the \My Documents folder or the
\Storage Card\My Documents folder on the E-100/E-105. If you have placed
WMA files elsewhere on the E-100/E-105, move them to one of those folders,
then open Mobile Audio Player and click the Add button to add them to the
playlist.
Q. I used Mobile Audio Player Manager to transfer music files to my
Cassiopeia, where they were converted to WMA format. When I try to add the
WMA files to my Mobile Audio Player playlist, I get the error message
"The file format of filename.wma isn’t supported." Why?
A. The version of Mobile Audio Player that originally shipped (version
4.0.20) supported an older version of the WMA format. Microsoft revised
the format, and installing certain music programs caused new WMA codecs to
be installed into Windows, which caused Mobile Audio Player Manager to
generate WMA files incompatible with the older version of Mobile Audio
Player. A new version (4.1.20.0913) of Mobile Audio Player and Mobile
Audio Player Manager was released to address this issue. It can be
downloaded by going to the following page on our Web site:
http://www.casio.com/downloads/cassiopeia/index.cfm
Q. How do I turn off the backlight while playing music in Mobile Audio
Player?
A. Go to the Options menu and select Button Mapping. Assign the
function "Dim/undim screen" to one of the buttons if you have
not already done so. Then you can press that button to toggle the
backlight.
F. While the backlight is turned off in Mobile Audio Player, the red
light will glow to let you know the unit is still powered on.
Q. Why does the music from Mobile Audio Player stop playing when I open
another application?
A. This is a function of Mobile Audio Player. There is no workaround.
Q. Auto power off does not occur when Mobile Audio Player is open.
A. This is a function of Mobile Audio Player. You can still power the
unit off by pressing the Power button. After exiting Mobile Audio Player,
the auto power off function should work properly again.
Q. My PC locks up whenever I try to unlock the music from the Multimedia
Pack.
A. Install the latest version of Windows Media Player from Microsoft's
Web site.
Q. I get an invalid page fault in module CMPEG.EXE when I use Mobile Video
Converter.
A. Download the latest versions of DirectX and DirectX Media by going
to the following page on Microsoft's Web site:
http://www.microsoft.com/directx/homeuser/downloads/default.asp
Also, you should download the latest version of the Intel Indeo codecs
from:
http://developer.intel.com/ial/indeo/video/index.htm
Q. Mobile Video Converter doesn't convert QuickTime 4 video files.
A. This type of file cannot be converted at this time.
F. Generally, if the video file can be played in Windows Media Player
on your PC, it can be converted using Mobile Video Converter. If it cannot
be played in Windows Media Player, then it is not convertible. Remember
that Windows Media Player offers the opportunity to try to download a new
video codec if it cannot play a video file.
Q. PalmGolf does not have an Exit button as shown in the documentation.
How do I exit the program?
A. Go to Start, then Settings, then System, then the Task Manager tab,
and do an End Task on it.